Last Updated: 2026-03-17 · Version 1.0
These Terms & Conditions ("Terms") govern your use of Clouderized ("the Platform"), a Container as a Service hosting platform operated by the Clouderized team. By registering an account or using the Platform, you agree to be bound by these Terms.
You must be at least 18 years old and legally capable of entering into binding agreements to use the Platform.
You are responsible for providing accurate, complete information during registration. You agree to keep your account credentials secure and are liable for all activity on your account.
You may not register multiple accounts to circumvent usage limits or trial restrictions.
You agree not to use the Platform to:
Violation of this section may result in immediate account suspension or termination.
The Platform blocks outbound SMTP traffic on ports 25, 465, and 587 at the infrastructure level. This is a platform limitation, not a violation basis. For transactional emails (notifications, confirmations, etc.), you must use third-party email APIs (e.g., Sendgrid, Mailgun, AWS SES).
Your containers are allocated memory and CPU according to your subscription tier:
The Platform may throttle or stop containers that exceed these limits to protect shared infrastructure.
Egress traffic is monitored. New deployments are subject to rate limiting (100 connections/minute for the first 24 hours) to detect abuse.
You are solely responsible for:
The Operator does not monitor, moderate, or filter container traffic or output. You acknowledge that the Operator is not liable for content hosted on your containers.
The Platform targets approximately 99% uptime for Phase 1 (MVP). This is a target, not a guaranteed Service Level Agreement (SLA). The Platform is provided on an "as-is" basis.
The Operator may perform maintenance that briefly interrupts service. Maintenance windows will be communicated where practicable.
Community support is provided on a best-effort basis. Response times are not guaranteed. Critical security issues will be prioritized.
All customer data and containers are hosted on a single Virtual Private Server (VPS) located in Singapore (Contabo). You acknowledge this single-region deployment and accept the associated risks.
The Operator may access your container environment to:
Access will include notice where operationally feasible. You acknowledge that the Operator may view logs, environment variables, and running processes during such access.
Subscription plans are billed monthly in Singapore Dollars (SGD). Prices are subject to change with 30 days notice.
Your subscription automatically renews each month on the anniversary of your billing date. Cancellation takes effect at the end of the current billing period.
A 7-day free trial is available with a S$1 refundable identity verification charge. Failure to cancel before the trial ends will convert to a paid subscription.
Subscription fees are non-refundable except for:
Monthly subscriptions are billed in advance and cannot be prorated for cancellations within the month.
Payments are processed by Stripe. Your payment information is not stored by Clouderized; see the Privacy Policy for details.
The Operator may suspend your account immediately if:
The Operator may terminate your account with 30 days written notice for any reason or no reason. Termination for cause (violation of these Terms) may be immediate.
Upon account termination, your containers are stopped. Customer data (container files, databases) is deleted within 30 days unless legally required to retain.
You retain all ownership and intellectual property rights to your code and data deployed on the Platform.
You grant the Operator a non-exclusive license to use, copy, and display your code and data only to the extent necessary to provide the Platform services (e.g., running your containers, monitoring health, storing backups).
The Platform is provided "as-is" without warranties, express or implied. The Operator makes no guarantees regarding uptime, performance, or fitness for any particular purpose.
To the fullest extent permitted by law, the Operator's total liability for any claim is limited to the amount you paid for the Platform in the 3 months preceding the claim. In no event shall the Operator be liable for:
You agree to indemnify and hold harmless the Operator from any claims, damages, or costs arising from:
The Operator may update these Terms at any time. Material changes will be communicated via email (30 days notice). Your continued use of the Platform following such notice constitutes acceptance of the updated Terms.
These Terms are governed by and construed in accordance with the laws of Singapore, without regard to its conflict-of-law principles. Both parties irrevocably consent to the exclusive jurisdiction of the courts of Singapore.
For questions about these Terms, contact: [email protected]
End of Terms & Conditions